Where are you based?

The May Studio is based out of a home studio in Dee Why, NSW 2099 Australia. We made the decision to operatively solely from a home studio, so that we can continue to serve through any unexpected lockdowns. For this reason, we unfortunately do not offer the ability for clients to attend photoshoots in person. If you would like to be present, we are happy to organise to book a studio for the day at an additional cost.

Do you work with international brands?

Of course, we work with brands all over the world on a regular basis. The process doesn’t change if you are 2 minutes away from our studio or on the other side of the planet. We handle all the creative direction over the phone or email, and ask our clients to post the products to us when they are ready.

What is your turnaround time?

Each project varies based on the size and the amount of deliverables, however we do recommend leaving a minimum of 10 business days from the project commencement date for our smallest package.

I have a tight deadline, what can you do?

We always aim to get the final product back to you as soon as possible, however we would hate to rush your project and it effect the quality of the final product you receive. We do offer emergency rush fees if needed, however these are quoted based on the size of the project and are not a guarantee.

What happens if I need to reschedule?

We understand that when you run a product based business, you are working around manufacturers, postage, designers schedules and timeframes, which can easily push you back. We do allow for a project date change, with at least 1 weeks notice. Less than 1 weeks notice will incur a admin fee of $150 to re-schedule the project at our next availability. We can only re-schedule a project once, however we are very understanding people, so just let us know what’s happening and we can see what we can do!

How far in advance should we book in our project?

We would always recommend contacting us as soon as you know you are confident you are wanting to proceed with the project. We normally book out 5-6 weeks in advance, we will try our best to be as flexible as we can where possible.

What is involved in the creative direction?

After we have onboarded your brand, we create your own personalised milanote (think digital pinboard), which we ask you a few questions to gain a better understanding of your brand, and your expectations for the project. When we have had a look through all of your answers and inspiration images, we dissect the look and feel and create our own mood board/shortlist for you to have a look over to ensure that we both are on the exact same page. If this is a stage that you don’t want to be a. part of, and would rather us do what we think works for your brand, you can be as or little involved as you like.

Do we need an additional prop budget?

We have a wide range of props we have collected from beautiful stores and places over time, that are perfect for complimenting a variety of products. You will have access to our full prop collection within your shoot cost, however if there is a specific prop you require, it will be an additional fee, invoiced separately. We would recommend having a small shoot budget if you are looking to have specific fresh flowers featured in your images, otherwise, we have a vast range of dried pieces on hand.